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What are Word Numbers?

Personalised, unique & easy to remember.
Discover the power of Word Numbers.

Word Numbers

Word numbers are sometimes referred to as phone words. They are 0800 or 0508 numbers followed by your choice of word so your phone number is completely customised. Being unique to your business, Word Numbers make it much easier for customers to remember your number and easier for them to reach you.

Most of New Zealand’s leading businesses use Word Numbers to increase their call volumes. Research shows they are a very successful marketing tool for creating more sales leads phone calls to your business.

We’ll find the perfect number for your business

Ask an ExpertChoose Your Number

Smart businesses use Word Numbers

How to Get a Word Number

Let’s find the perfect Word Number for your business

Number not available? Need help setting up your Number?

Call Us on

0800 946 835

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Request a call back. We'll help you get it sorted.

Benefits of a Word Number

A Word Number is a smart business decision

Become more memorable by your customers

A Word Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.

Increase Call Volume. Get More Sales Calls.

More people call Word Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.

Reach a National Audience Advertise New Zealand Wide

Word Numbers aren’t limited to your local area. So your business can actually reach all of New Zealand. Whether you’re ready to expand now or down the track, a Word Number gives your business more options.

Appear Bigger
than You are

Word Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out, a Word Number will also suggest your business is bigger than it actually is. This will give you the business leads to grow into the business you want to become.

Speak To Our Word Number Experts Now!

See how your business can benefit

There are so many good reasons
to sign up for a Word Number today

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Your toll-free number can go with you when you’re on the move. Using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) without missing a call.

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use menu routing to help get the right calls to the right people.

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a toll free number this worry can disappear. You can take you toll-free number anywhere in the country.

Reportable

Convinced your digital marketing is delivering you high volumes of sales calls, but want to know for sure? Use our call management reporting to determine which marketing channel is actually driving results.

How Word Numbers Works

It’s not genius. It just feels that way.

No additional software/app or hardware needed. Works through your existing mobile/landline provider. Does not require the internet to answer calls

Why Zintel?

At least some small business decisions are easy

We are your one-stop shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our New Zealand technical support team is always here for you 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor-quality call signal a poor-quality business

We only use Tier 1 corporate grade networks such as Vodafone and Spark to ensure maximum reliability. You get 99.97% uptime and uncapped calling ability (we don’t limit the number of concurrent calls to your 0800 number). And our robust VOIP technology is not like the rest.

Expertise

You manage your business.

All Zintel 0800 / 0508 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

Powered by 

We allow you to get the most out of your number

Zintel is a critical part of our business.
They respond quickly and efficiently to our requests.

Craig Agent in a Box

Too often we speak with customers who are doing a great job but missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily, the frustration of missed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional, and put an end to your calls going to your competitors.

Number Type
0800 / 0508 Number
Call Features
Call Forwarding
Call Overflow
Voice to Email
Plan
Basic

What to look for when getting a Word Number

Totally upfront. We make our fine print big print.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5

Word Number Call Features

Features that will change the way you do business

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

See how your business can benefit

Speak To Our Word Number Expert NOW!

Call management feature

Features that will change your business

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Compare Your Options

Which type of number suits your business?

Easily find the different between 0800 / 0508 Numbers and Local Virtual Numbers to ensure you make
the best decision for your business

Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
0800/0508 Numbers
Available on all plans
Free Call
Refer to plan specifications
0508 123 123
0800 123 123
Compatible with ALL features
Local Virtual Number
Available on all plans
Cost of a local call
Refer to plan specifications
(09) Auckland
(03) Christchurch/Dunedin
(075) Tauranga
(04) Wellington
Not Compatible with: Geographic Routing Restricted Call Access
Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
0800/0508 Numbers
Plans Available Available on all plans
Plans Available Available on all plans
Cost to your customer, when
they call
Free Call
Cost to your business Refer to plan specifications
Number Example 0800 123 123
0508 123 123
Feature Compatibility Compatible with ALL features
Local Virtual Number
Available on all plans
Available on all plans
Cost fo local calls
Refer to plan specifications
(09) Auckland
(03) Christchurch/Dunedin
(075) Tauranga
(04) Wellington
Not Compatible with: Geographic Routing Restricted Call Access

Need help deciding? We’re always here to help.

Call 0800 946 835Speak to Us

Word Number Add-ons

Business Boosters: Handle calls more professionally

Professional Call Recording

Your business can sound just as professional as New Zealand’s leading businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice announcement, voicemail and menu routing and install it in your system. It’s a great way to give your business a professional edge.

Learn More

Call Us on 0800 946 835

Virtual Receptionist “Coming Soon”

Want every call to be answered by a friendly professional? Live Answer is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying for one. Our New Zealand-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Learn More

Call Us on 0800 946 835

Getting Started

Signing up is as easy as 1-2-3

You manage your business. Let us manage your calls.

Choose your number

Secure your new inbound number or local number, or transfer a number you already own in a few simple steps.

Select your plan

Select your plan, or we can recommend the right plan for you. Our support team is ready to answer any questions you have right now.

Set up your features

You’ve got powerful call features at your fingertips. We’ll help you customise them to work for your business.

Need help deciding? We’re always here to help

Transfer Your Existing Number

Make the Switch without missing a beat!

Complete freedom of choice!

Keep your existing numbers or pick new numbers

We make switching seamless

Zero downtime, no porting fees, 30-day money back guarantee

Start saving with our all-inclusive plans

Plans start from $15 a month with included calls and call features

Risk-Free, 30-Day Money Back Guarantee | No Porting Fees

Transfer Your Number

Word Number Cost & Plans

A Word business decision you won’t regret

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Over 20 years of happy customers

Jonathan Hudson
Panztel NZ

The lower costs enabled us to compete in new markets. The service we receive is far better than other providers.

Wendy Cuiffe
Youthline Auckland

We continue to receive amazing customer service and care, which Youthline values highly and appreciates greatly.

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study

Growing Business?

We’ll help you grow your business and figure out what’s working for you and what isn't.

View Case Study

Frequently Asked Questions

What is a Word Number?

A Word Number in an inbound number (0800, 0508) that is alphanumeric or has a highly recognisable pattern. For example: 0800 YOURBUSINESS or 0800 333 333.

Call Our Word Number experts on 0800 ZINTEL (0800 946 835) for more information.

How long does it take a Word Number to set up

Once you have purchased the number it will generally take 2-3 business days to set up.

How do I get a Word Number?

To purchase a word number please contact us on 0800 ZINTEL (0800 946 835).

How do I check the number availability of a Word Number?

To check the availability of a number please contact us on 0800 ZINTEL (0800 946 835) and we will find the perfect number for you.

We’re always here to help

We’ll help find the best plan and Word number for your business

Request a Callback From Our Experts