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What are Toll-Free Numbers?

Making a Toll-Free Number work for your small business

Toll Free Numbers

A toll-free or free call number is an 0508 or 0800 inbound number with 6 to 10 digits. Customers can call the number for free from any fixed landline in New Zealand, although calls from mobiles are subject to carrier charges.

Toll-free numbers come with inbuilt call management features that make it easy to optimise your business telecommunications.

  • More flexible and versatile than a landline.
  • Easy to direct to mobile or landline of your choice.
  • Increased call volume with customers calling you for free.
  • Take your number with you wherever you move in New Zealand.

We’ll find the perfect number for your business

Ask an ExpertChoose Your Number

Setting yourself up for success.
Backed by expert support and assistance.

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you.

Portable

Your toll-free number can go with you when you’re on the move. Our call forwarding feature allows you to move easily from the office to the job site (or school pickup) without missing a call.

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use menu routing to help get the right calls to the right people.

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a toll-free number you won’t have to worry because you can take you toll-free number anywhere in the country.

Reportable

Convinced digital marketing is delivering you high volumes of sales calls but want to know for sure? Use our call management reporting to determine which marketing channel is actually driving results.

How it Works

Maximise your business potential
with a Zintel Toll-Free Number

No additional software/app or hardware needed. Works through your existing mobile/landline provider. Does not require an internet connection.

Types of Inbound Numbers

Zintel has the business number you need

0800 Number

Perfect for
Small to Medium-Sized Businesses

Boost your business and enhance your image with an 0800 number. Your customers won’t pay a cent to ring you, which makes you more approachable.

0508 Number

Perfect
for Sales Leads

Make it easy for your customers to reach you with an 0508 number. Your customers won’t pay a cent to ring you, which makes you more approachable.

Word Numbers

Perfect
for Advertising & Marketing

Word Numbers are 0800 and 0508 numbers followed by a word that’s unique to your business. They make it easier to for your customers to remember your number.

Local Virtual Number

Perfect for
Local Businesses

Get a local presence with a Local Virtual Number. You can forward your local virtual number to any mobile with no extra hardware required.

AU Toll Free Numbers

Have an AU number so your Australian customers can reach you

Connect more easily with your customers in Australia with a AU Toll-Free Number. Your customers won’t pay a cent to call you and you’ll never miss a call.

International Numbers

Perfect for
international businesses

The world is your oyster with an International Toll-Free Number. With one unified phone number you can expand your reach to every country and open up new potential markets.

Why Zintel?

At least some small business decisions are easy

We are your one-stop shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our New Zealand technical support team is always here for you 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. You get 99.97% uptime and uncapped calling ability (we don’t limit the number of concurrent calls to your word number). And our robust VOIP technology is not like the rest.

Expertise

You manage your business.

All Zintel word numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

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Benefits

Toll-Free Number benefits that will change your business

A toll-free number is more memorable, more professional, and more attractive for prospective customers.

Be on
the go

Avoid that sinking feeling of a missed call and no message. That next call could be your next big client.

Advertise your number New Zealand-wide

A word number signals that you are established and reputable. There’s a reason the big companies use them.

Keep your number even if you relocate

Whether it’s the growth of your team or a change of location, you’ll always be able to be reached on the same phone number.

Features that will work for you

Use the powerful call features for more efficiencies so you can concentrate on managing and building your business.

We allow you to get the most out of your number

Had no issues. I would recommend Zintel. Simple pricing structure and plans.

Jordan Zentori

Too often we speak with customers who are doing a great job but missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily, the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional, and put an end to your calls going to your competitors.

Number Type
0800 Number
Call Features
Day Routing
State Routing
Plan
Basic

What to look for when getting a Toll-Free Number

Totally up front. We make our fine print big print.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call.

Concurrent Calling

Don’t limit your sales because your toll-free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.
What to Look for
Tier 1 provider with corporate-grade uptime and system redundancies.
As many concurrent calls as your answer point can handle.
What to Avoid
Low-quality VoIP infrastructure that can lead to bad connections.
Potentially limit your concurrent calls to fewer than 5.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5

Call management feature

Features that will change your business

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Toll-Free Number Availability

See if the toll-free number you want is available

Call us on 0800 946 835.
We can help find the right number for you.

Found the number you want and need help setting it up? Couldn’t find the number you want and need help finding the right one?

Request a Call Back

Request a call back. We'll help you get it sorted.

Compare Your Options

Which type of Inbound Number suits your business?

Compare your options below to find the perfect match for your business. Need a hand? We’re always here to help.

Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
0800/0508 Numbers
Available on all plans
Free Call
Refer to plan specifications
0508 123 123
0800 123 123
Compatible with ALL features
Local Virtual Number
Available on all plans
Cost of a local call
Refer to plan specifications
(09) Auckland
(03) Christchurch/Dunedin
(075) Tauranga
(04) Wellington
Not Compatible with: Geographic Routing Restricted Call Access
Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
0800/0508 Numbers
Plans Available Available on all plans
Plans Available Available on all plans
Cost to your customer, when
they call
Free Call
Cost to your business Refer to plan specifications
Number Example 0800 123 123
0508 123 123
Feature Compatibility Compatible with ALL features
Local Virtual Number
Available on all plans
Available on all plans
Cost fo local calls
Refer to plan specifications
(09) Auckland
(03) Christchurch/Dunedin
(075) Tauranga
(04) Wellington
Not Compatible with: Geographic Routing Restricted Call Access

Need help deciding? We’re always here to help.

Call 0800 946 835 Request a Call Back

Toll-Free Number Cost & Plans

Great value plans to suit every budget

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Toll-Free Number Add-ons

Business Boosters: Handle calls more professionally

Professional Call Recording

Your business can sound just as professional as New Zealand’s leading businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice mail and menu routing and install it in your system. It’s a great way to give your business a professional edge.

Learn More

Call Us on 0800 946 835

Virtual Receptionist

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying for one. Our New Zealand-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Learn More

Call Us on 0800 946 835

Transfer Your Existing Number

Make the Switch without missing a beat!

Complete freedom of choice!

Keep your existing numbers or pick new numbers

We make switching seamless

Zero downtime, no porting fees, 30-day money back guarantee

Start saving with our all-inclusive plans

Plans start from $15 a month with included calls and call features

Risk-Free 30-Day Money Back Guarantee | No Porting Fees

Transfer Your Number

Over 20 years of happy customers

Jonathan Hudson
Panztel NZ

The lower costs enabled us to compete in new markets. The service we receive is far better than other providers.

Wendy Cuiffe
Youthline Auckland

We continue to receive amazing customer service and care, which Youthline values highly and appreciates greatly.

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study

Growing Business?

We’ll help you grow your business and figure out what’s working for you and what isn’t.

View Case Study

Frequently Asked Questions

Where do I get a Toll-Free Number?

Getting a toll-free number with Zintel is easy. Simply visit our Pricing and Plans, choose your plan, and we will set you up within 1-2 days. Once setup is complete, the number is yours.

What is a Toll-Free Number?

A toll-free number is an inbound number or word number that allows you to receive calls on an existing phone device such as a mobile or landline. Within New Zealand a word number can either be an 0800 number or 0508 number

We’ll help find the best plan and
Toll-Free Number for your business

Request a Quote