What is Key Press to Answer?
Choose what happens next with a simple click.
A message announces whether your call comes from any of your virtual numbers, or whether it’s a personal call. You can either take the call yourself by pressing any key to answer. Key Press to Answer has a lot in common with Call Announce. The main difference is that you only answer your call if you choose to press any key on your phone.
Why use Key Press to Answer?
When you know who’s calling, choosing what to do next is easy.
Find out who’s calling you
With all the important information at your fingertips, you’ll know where the call has come from, and you’ll be able to decide where the call goes next.
Choose how it’s answerede
A simple keypress lets you answer it yourself. Or you can forward the call on to a team member, or let it go to your personal or business voicemail. It’s totally up to you.
Stay in control
Avoid unnecessary interruptions. Only answer the most important calls so you can get more done. Use the technology to create boundaries that keep your business and personal lives separate.
Who uses Key Press to Answer?
For businesses who want to prioritise their time and calls.
Zintel Customer Case Study
Laura runs a small but busy real estate agency. All the calls to her 0800 number go to her mobile. Laura struggles to identify whether a call is business related (from the 0800 number) or personal. This means her work and personal messages can get muddled up. And she often misses important business calls because she isn’t always available to chat.
By using Key Press to Answer in conjunction with Call Overflow, Laura can now identify where her calls are coming from and whether they’re business related or personal. When Laura isn’t available to chat, the business calls ‘overflow’ to her agents’ mobiles. And if none of her agents are available, the calls are sent to Voice to Email so they can follow them up later.
Laura's Zintel Plans
Plan Type | Pro Value Plan |
Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers.
0800 Number
A 0800 number is more memorable, more professional, and more attractive for prospective customers.
Learn more0508 Number
A 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn moreWord Number
Smart Number are 0800 numbers, 0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.
Learn moreLocal Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
All they hear is ringing until someone answers or it switches over to voicemail.
Yes. You can combine Key Press to Answer with Call Overflow. This can create a chain of numbers who can pick up the call.
All other features
Other tools that will transform your business.
Call Routing
Caller Intelligence
- Key Press to Answer Coming Soon
- Call Blocking
- Call Announce Coming Soon
- Inbound Caller Display Coming Soon
- Outbound Caller Display Coming Soon
- Inbound Call Recording
- Outbound Call Recording
- Call Reporting & Analytics Coming Soon
- Greetings & Custom Messages
- My Zintel Portal Coming Soon
Call Alerts
- Voice to Email
- Missed Call Alert – SMS Coming Soon
- Missed Call Alert – Email Coming Soon
Extensions
- Postcode Prompting Coming Soon
- Virtual Receptionist Coming Soon
- Professional Voice Over
- Email to SMS Coming Soon
- Fax to Email
We’re always here to help.
See how your business can benefit from Key Press to Answer