Capture every call and sales lead with 24/7 live call answering
Put the customer experience first with a New Zealand-based call centre
Follow up when you’re ready, with customised messages sent straight to your mobile or voicemail
This feature can’t be purchased online. You will need to send an enquiry.
Our Virtual Receptionist service means a real person answers your calls on your behalf. They represent your business and take down a short message. It’s like having your own receptionist available to take calls 24/7. Your Virtual Receptionist takes down your caller’s details and sends you an SMS or email with all the information. That way, you can follow up when it suits you.
Our clients love this service because they can switch it on when they’re out of the office or on holidays. They don’t have to worry about missing calls, and customers can speak to a real person instead of having to leave a voicemail.
This Feature also works well with:
Inbound Call Recording | Time & Day-Based Routing | Miss Call Alert – Email
Need help getting started? Call us on 0800 946 835
Available with
An 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
An 0800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.
Available with
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Need help getting started? We’re always here to help
No. New customers must set up a new Inbound Number Plan. Virtual Receptionist is an optional extra you can add to your account.
No. Our current customers can stick with their current plan. You can add Virtual Receptionist services to your account. This is not a standard feature, so it comes with extra charges.
Your receptionist can ask your customers up to five questions. You can specify these questions in your account settings. We suggest questions such as:
Once your Virtual Receptionist has recorded this information from the call, they’ll send you an SMS or email with the details. You can then follow up with your customer as soon as you’re ready.
Key Press to AnswerComing Soon
Call Blocking
Call Announce Coming Soon
Inbound Caller DisplayComing Soon
Outbound Caller DisplayComing Soon
Inbound Call Recording
Outbound Call RecordingComing Soon
Call Reporting & Analytics Coming Soon
Play Announcements
My Zintel PortalComing Soon
Voice to Email
Missed Call Alert – SMSComing Soon
Missed Call Alert – EmailComing Soon
Postcode PromptingComing Soon
Virtual ReceptionistComing Soon
Professional Voice Over
Email to SMSComing Soon
Fax to Email
See how your business can benefit from Virtual Receptionist