Track your business with detailed reports on call time, location and answer point
Adjust your marketing tactics and get more from your budget with location-based data
Anticipate demand and help your teams adapt with increased or reduced capacity
We include Call Reporting & Analytics with every new 0508/0800 or local virtual number.
Stay on top of key performance metrics with all your call data available online. Call Reporting & Analytics gives you information on the date, time and location of each call. You can track and analyse call trends, lengths and locations. With up to 5 logins for your My Zintel portal, you and your team can easily track call activity and download reports. Whether you operate a small or a large business, this data can help you make staffing, marketing and sales-related decisions with confidence.
This Feature also works well with:
Inbound Call Recording | Time & Day-based Routing | Missed Call Alert – Email
Need help getting started? Call us on 0800 946 835
Available with
An 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
An 0800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.
Available with
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Need help getting started? We’re always here to help
Yes, you can easily export your reports in Excel, PDF or CSV formats.
Our reports include data on missed calls, answered calls, call locations, durations, and more.
Yes. You can filter information by answer point (e.g. your customer service rep’s phone) and display how many calls they missed and answered.
Key Press to AnswerComing Soon
Call Blocking
Call Announce Coming Soon
Inbound Caller DisplayComing Soon
Outbound Caller DisplayComing Soon
Inbound Call Recording
Outbound Call Recording Coming Soon
Call Reporting & Analytics Coming Soon
Play Announcements
My Zintel PortalComing Soon
Voice to Email
Missed Call Alert – SMSComing Soon
Missed Call Alert – EmailComing Soon
Postcode PromptingComing Soon
Virtual ReceptionistComing Soon
Professional Voice Over
Email to SMSComing Soon
Fax to Email
See how your business can benefit from Call Reporting & Analytics