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Our Mission
At Zintel we seamlessly connect people: Zintel’s intelligent range of tools connect customers to the right people at the right time – to enable meaningful conversations at scale.
The powerful performance of our proven platform delivers insight-driven workflow optimisation, operational efficiency and dynamic workforce management. This empowers leaders to uncover opportunities that might otherwise be missed.
We also offer the most advanced customer experience, delivering high reliability backed by Tier 1 networks, and continuous innovation that will continue driving value and enabling smarter customer decisions.
Zintel is your partner in long-term, sustainable results. Whether you simply want a credible, reliable inbound number or you need intelligent call-routing systems to manage large, complex inbound (and soon – outbound) campaigns, think Zintel.
The Smarter Answer. The Smarter Way
Why Zintel?
Trusted and loved by thousands of New Zealand
businesses. Just like you.
Local New Zealand Expertise backed by Global experience Offices in New Zealand and Australia
30,000
Toll-Free Number Services support within ANZ
15,000,000
Call minutes handled per month within ANZ
5,000,000
Calls successfully delivered per month
within ANZ
99.7%
Uptime. We only use Tier 1 networks to
handle your calls such as Optus
1,500
Monthly support enquiries solved
by our team of experts
Over 20 years of happy customers
Jonathan Hudson
Panztel NZ
Panztel NZ
The lower costs enabled us to compete in new markets. The service we receive is far better than other providers.
Wendy Cuiffe
Youthline Auckland
Youthline Auckland
We continue to receive amazing customer service and care, which Youthline values highly and appreciates greatly.
Infrastructure and Support
Quality Calls and Service.
Think big. Act big.
Robust Technology
Our technology is corporate grade with inbuilt backup. It’s practically failproof.
No Limit
Enjoy uncapped concurrent calling ability.
24/7
Local New Zealand Customer
and Tech Support.
Support with Zero Queuing
Never wait to get hold of us.
I would recommend Zintel. They were very helpful when I had a question. And I love having an 0508 number attached to my mobile that keeps my private life private.
We are a part of the Over the Wire family
Over the Wire (OTW), trading since 2007, is an established and trusted provider in the ANZ marketplace that understands local businesses and is focused on providing our powerful platform with even more capability and a broader set of offerings to extend our market leadership further.
With a purpose “to simplify technology to empower business”, it’s clear OTW is the perfect fit for Zintel now and into the future.
As a part of OTW, Zintel will provide a new whole-of-business voice offering which will empower Australian and New Zealand businesses with smart and innovative telecommunication solutions that fuel growth.
