Welcome Home Zintel. We're here... and we're ready. View Announcement

Call Announce Coming Soon

Now you know who is calling you

Differentiate between business and personal calls before answering
Easily identify the origin of calls coming from multiple businesses
Know which marketing campaigns are working and bringing in calls  

To use this feature, you will need to have or buy an Zintel number.

What is Call Announce?

Distinguish personal from business calls

Call Announce, also known as Call Whisper, is a feature that identifies which inbound number your customer has dialled, as well as offering your customer’s name. An automated message is played to you specifying the number the caller has dialled, so you know which of your Virtual Numbers they are trying to reach. You choose whether to answer the call or redirect it, giving you freedom to manage your calls efficiently, and avoid wasted time.

For an additional cost you can have a Play Announcement that announces the offer they are calling about.

Why use Call Announce?

Technology that makes your job easier

Back to work-life balance

With Call Announce, you know every time a call is coming from your dedicated inbound call numbers. You can now decide if you wish to answer the call or send it to voicemail.

Get creative with inbound calls

Manage multiple businesses

Ideal for multiple businesses with different inbound numbers. Call Announce helps you easily identify which business the call is coming from so you can answer it accordingly.

Invest in marketing that works

You can dedicate one number to your marketing campaigns and get reports showcasing which campaigns brought the calls in. Sales figures are easy to analyse, and the data is much more accurate.

How does it work?

A call whisper that tells you where the call is from

Who uses Call Announce?

Businesses that want to focus on their priorities

With Zintel, all of our potential new clients hear the same professional play announcement when they place a call, and we get all voicemails converted to text and emailed instantly during off hours. Thank you Zintel for playing a role in our growth over two years!

Bella Zintel Customer

Zintel Customer Case Study

Bella values the flexibility that Zintel’s call announce gives her. She can customise her pre-recorded menu and the messages that are sent to her call centre employees.

She experiments with broad and specific messages, tailoring them to suit the campaign she’s running. Now it’s easy to track calls, customer types, campaigns and data.

Bella's Zintel Plans

Plan Type
Advanced Call Features
Request a Quote & Features

Inbound Number Cost & Plans

A smart business decision you won’t regret

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

0800 and 0508 Numbers

An 0800 numbers or 0508 numbers gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Word Numbers

Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.

Available with

Local Virtual Numbers

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help

Frequently Asked Questions

What number will display for incoming calls?

The calling party number will display on your phone handset. The ‘whisper’ lets you know it’s a business call, but still allows you to capture your customer’s phone number to make callbacks easy.

How long can the whisper or message be?

We don’t recommend making the announce any longer than a couple of seconds.

 

Can I have different call whisper message for different numbers?

Yes, but a new announcement feature is needed for each different greeting you want to hear.

 

Premium Feature

Keypress to Answer
You can now decide what to do with a call

A message announces whether your call is coming from any of your virtual numbers, or whether it’s a personal call. You can either take the call yourself by pressing any key to answer, or let it go to a personal or business voicemail. You can also divert it to another phone or your business partner by adding Call Overflow to your call plan. Keypress to Answer has a lot in common with Call Announce, the main difference being you only answer your call if you choose to press any key on your phone.

We’re always here to help

See how your business can benefit from Call Announce

Request a Quote & Features