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Send your calls to multiple phones
at the same time, so you can answer faster
Choose up to ten phones that ring each time you get an enquiry
Provide your best customer service by answering calls faster
Work as a team to make sales and capture every opportunity
To use this feature, you will need to have or buy an Zintel number.
What is Simultaneous Ring ?
Work as a team to capture every opportunity
Simultaneous Ring routes your calls to several different phones at the same time. If someone picks up, all phones stop ringing. This feature is a special type of call forwarding that connects all your phones. Our clients love using Simultaneous Ring for the convenience.
Even if you’re not at your desk, you can pick up the call from another location. Or a team member can take the call from their desk. It’s a flexible tool that helps you answer more calls faster.
Why use Simultaneous Ring?
Serve your customers better by improving response times
Answer all customer calls faster
Choose up to ten phones that ring simultaneously. Send calls to your landline, mobile or colleagues. Every call gets answered faster, whether you’re at your desk or not.
Provide your best customer service
Reduce wait times for customers. Simultaneous Ring usually results in a pickup within seconds. This shows customers they’re a priority to your business.
Work as a cohesive team
Make more sales and capture each opportunity by streamlining how your phones ring. And because the first to pick up gets the call, this can motivate sales teams to answer faster.
How does it work?
Get more out of your virtual number with up to ten answering points
Who uses Simultaneous Ring?
Businesses that aren’t tied to their desks
This Feature also works well with:
Inbound Call Recording | Time & Day-Based Routing | Roster Routing
Inbound Number Cost & Plans
A smart business decision you won’t regret
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers
Available with
0800 and 0508 Numbers
An 0800 numbers or 0508 numbers gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
Word Numbers
Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.
Available with
Local Virtual Numbers
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Need help getting started? We’re always here to help.
Frequently Asked Questions
Is there a limit on the number of phones that can pick up a call?
Our Simultaneous Ring feature allows up to ten answering points for your number. Perfect for small and medium-sized teams.
What happens if no-one is available to pick up a call?
You’ll have up to 60 seconds to get to a call. If no-one answers, we’ll redirect your customer to your preferred voicemail or default answer point.
Can you notify me if we miss a call?
Yes. You can combine extra features with your service to streamline this process. We recommend Call Alerts via SMS or Email. This will send all your missed call details straight to your phone or inbox, so you can easily follow them up.
All other features
Other tools that will transform your business
Call Routing
Caller Intelligence
Key Press to AnswerComing Soon
Call Blocking
Call Announce Coming Soon
Inbound Caller DisplayComing Soon
Outbound Caller DisplayComing Soon
Inbound Call Recording
Outbound Call RecordingComing Soon
Call Reporting & Analytics Coming Soon
Play Announcements
My Zintel PortalComing Soon
Call Alerts
Voice to Email
Missed Call Alert – SMSComing Soon
Missed Call Alert – EmailComing Soon
Extensions
Postcode PromptingComing Soon
Virtual ReceptionistComing Soon
Professional Voice Over
Email to SMSComing Soon
Fax to Email
We’re always here to help
See how your business can benefit from Simultaneous Ring