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Simultaneous Ring Coming Soon

Send your calls to multiple phones
at the same time, so you can answer faster

Choose up to ten phones that ring each time you get an enquiry
Provide your best customer service by answering calls faster
Work as a team to make sales and capture every opportunity

To use this feature, you will need to have or buy an Zintel number.

What is Simultaneous Ring ?

Work as a team to capture every opportunity

Simultaneous Ring routes your calls to several different phones at the same time. If someone picks up, all phones stop ringing. This feature is a special type of call forwarding that connects all your phones. Our clients love using Simultaneous Ring for the convenience.

Even if you’re not at your desk, you can pick up the call from another location. Or a team member can take the call from their desk. It’s a flexible tool that helps you answer more calls faster.

Why use Simultaneous Ring?

Serve your customers better by improving response times

Answer all customer calls faster

Choose up to ten phones that ring simultaneously. Send calls to your landline, mobile or colleagues. Every call gets answered faster, whether you’re at your desk or not.

Provide your best customer service

Reduce wait times for customers. Simultaneous Ring usually results in a pickup within seconds. This shows customers they’re a priority to your business.

Work as a cohesive team

Make more sales and capture each opportunity by streamlining how your phones ring. And because the first to pick up gets the call, this can motivate sales teams to answer faster.

How does it work?

Get more out of your virtual number with up to ten answering points

Who uses Simultaneous Ring?

Businesses that aren’t tied to their desks

Zintel allows me to better manage my team, evenly distribute calls amongst the sales reps, and streamline our call handling process. Very happy with the service.

Jon Sales Manager

Zintel Customer Case Study

Jon is an operations manager in the FMCG industry. He has eight salespeople in his team in Auckland and all enquiries come through to a 0800 number. These calls are usually about product restocking and need a quick response.

Jon uses our Simultaneous Ring feature to divert 0800 calls to all eight of his salespeople’s phones at the same time. Whoever picks up the call first makes the sale. This motivates Jon’s team to answer calls quickly, so his customers get great service. And if one or two salespeople are unavailable to take a call, someone else on the team can step in. This means fewer missed calls and happier customers.

Jon's Zintel Plans

Plan Type
Advanced Call Features
Request a Quote & Features

This Feature also works well with:
Inbound Call Recording | Time & Day-Based Routing | Roster Routing

Inbound Number Cost & Plans

A smart business decision you won’t regret

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

0800 and 0508 Numbers

An 0800 numbers or 0508 numbers gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Word Numbers

Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.

 

Available with

Local Virtual Numbers

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help.

Frequently Asked Questions

Is there a limit on the number of phones that can pick up a call?

Our Simultaneous Ring feature allows up to ten answering points for your number. Perfect for small and medium-sized teams.

What happens if no-one is available to pick up a call?

You’ll have up to 60 seconds to get to a call. If no-one answers, we’ll redirect your customer to your preferred voicemail or default answer point.

Can you notify me if we miss a call?

Yes. You can combine extra features with your service to streamline this process. We recommend Call Alerts via SMS or Email. This will send all your missed call details straight to your phone or inbox, so you can easily follow them up.

We’re always here to help

See how your business can benefit from Simultaneous Ring

Request a Quote & Features