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Key Press to Answer Coming Soon

You can now decide what to do with every call

Find out who’s calling and decide where the call goes next
Avoid interruptions and stay in control of your time and your business
Answer the call yourself or send it to your business or personal voicemail

To use this feature, you will need to have or buy an Zintel number.

What is Key Press to Answer?

Choose what happens next with a simple click

A message announces whether your call is coming from one of your virtual numbers or is a personal call. You can either take the call by pressing a key, or let it go to a personal or business voicemail. You can also divert it to another phone or your business partner by adding Call Overflow to your call plan.

Key Press to Answer has a lot in common with Call Announce, the main difference being you only answer the call if you press a key on your phone.

Why uses Key Press to Answer?

When you know who’s calling, choosing what to do next is easy

Find out who’s calling you

With all the important information at your fingertips, you’ll know where the call has come from and be able to decide where it should go next.

Choose how it’s answered

You can answer the call yourself with a simple keypress, forward it on to a team member, or let it go to your personal or business voicemail. It’s totally up to you.

Stay in control

Avoid unnecessary interruptions. Only answer the most important calls so you can get more done. Use the technology to create boundaries that keep your business and personal lives separate.

How does it work?

You can decide when to answer or divert your calls

Who uses Key Press to Answer?

Businesses that want to prioritise their time and calls

I now feel confident that all our enquiries are being taken care of. And our team is converting more leads because they’re quick to respond.

Laura Zintel Customer

Zintel Customer Case Study

Laura runs a small but busy real estate agency. All the calls to her 0800 number go to her mobile. Laura struggles to identify whether a call is business related (from the 0800 number) or personal. This means her work and personal messages can get muddled up. And she often misses important business calls because she isn’t always available to chat.

By using Key Press to Answer in conjunction with Call Overflow, Laura can now identify where her calls are coming from and whether they’re business related or personal. When Laura isn’t available to chat, the business calls ‘overflow’ to her agents’ mobiles. And if none of her agents are available, the calls are sent to Voice to Email so they can follow them up later.

Laura's Zintel Plan

Plan Type
Advanced Call Features
Request a Quote & Features

Inbound Number Cost & Plans

A smart business decision you won’t regret

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

0508 Numbers

An 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

0800 Numbers

An 0800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Word Numbers

Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.

Available with

Local Virtual Numbers

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help

Frequently Asked Questions

What can my caller hear while I'm deciding whether to direct or answer their call?

All they’ll hear is ringing until someone answers or it switches over to voicemail.

If I choose not to answer, can I send the call to another phone instead of voicemail?

Yes. You can combine Key Press to Answer with Call Overflow to create a chain of numbers that can pick up the call.

We’re always here to help

See how your business can benefit from Key Press to Answer

Request a Quote & Features