Find out who’s calling and decide where the call goes next
Avoid interruptions and stay in control of your time and your business
Answer the call yourself or send it to your business or personal voicemail
To use this feature, you will need to have or buy an Zintel number.
What is Key Press to Answer?
Choose what happens next with a simple click
A message announces whether your call is coming from one of your virtual numbers or is a personal call. You can either take the call by pressing a key, or let it go to a personal or business voicemail. You can also divert it to another phone or your business partner by adding Call Overflow to your call plan.
Key Press to Answer has a lot in common with Call Announce, the main difference being you only answer the call if you press a key on your phone.
Why uses Key Press to Answer?
When you know who’s calling, choosing what to do next is easy
Find out who’s calling you
With all the important information at your fingertips, you’ll know where the call has come from and be able to decide where it should go next.
Choose how it’s answered
You can answer the call yourself with a simple keypress, forward it on to a team member, or let it go to your personal or business voicemail. It’s totally up to you.
Stay in control
Avoid unnecessary interruptions. Only answer the most important calls so you can get more done. Use the technology to create boundaries that keep your business and personal lives separate.
How does it work?
You can decide when to answer or divert your calls
Who uses Key Press to Answer?
Businesses that want to prioritise their time and calls
I now feel confident that all our enquiries are being taken care of. And our team is converting more leads because they’re quick to respond.
Laura Zintel Customer
Zintel Customer Case Study
Laura runs a small but busy real estate agency. All the calls to her 0800 number go to her mobile. Laura struggles to identify whether a call is business related (from the 0800 number) or personal. This means her work and personal messages can get muddled up. And she often misses important business calls because she isn’t always available to chat.
By using Key Press to Answer in conjunction with Call Overflow, Laura can now identify where her calls are coming from and whether they’re business related or personal. When Laura isn’t available to chat, the business calls ‘overflow’ to her agents’ mobiles. And if none of her agents are available, the calls are sent to Voice to Email so they can follow them up later.