Welcome Home Zintel. We're here... and we're ready. View Announcement

Inbound Caller Display Coming Soon

Know who’s calling before you pick up

Answer calls with confidence because you know who’s on the other end
Track marketing campaigns so you know what’s working
Prioritise emergency hotlines so important calls get through first

To use this feature, you will need to have or buy an Zintel number.


What is Inbound Caller Display?

Information at your fingertips

Inbound Caller Display allows you to clearly identify the origin of the call before making the decision to answer? Is it a business call from a specific marketing campaign? A general, a personal call? An unknown number?  

Knowing who is calling empowers you to decide how to answer, and gives you insight on what marketing campaigns are generating leads for your business.

Why use Inbound Caller Display?

We display the source of every call
so you can decide how to answer

Answer the phone with confidence

Knowing who’s calling means you can answer the phone with confidence because you probably already know what they want. It’s the perfect way to screen personal calls and enquiries for different businesses.

Know which campaigns are working

Quickly identify callers interested in a specific marketing campaign and respond accordingly. Understand what’s working for your business and add more dollars to your best converting ads.

Tailor your greeting accordingly

When you know where the call is coming from, you can give the caller (and potential client) a seamless experience. And of course, give them what they’re looking for faster.

How does it work?

 We show your virtual number
if it’s a business call 

Who uses Inbound Caller Display?

Businesses that use mobiles or have multiple brands

The staff feel a lot more comfortable about answering enquiries. They can state the correct brand when they pick up the phone and anticipate the caller’s needs.

Clint Zintel Customer

Zintel Customer Case Study

Clint owns two retail brands with a single customer service office. His customer service staff need to represent both brands on the phone. Clint implemented our Inbound Caller Display feature, and now staff know which brand customers are calling about before they pick up the phone.

As a result, they feel a lot more comfortable about answering customer enquiries. They can state the correct brand when they pick up the phone, and anticipate the caller’s needs.

Clint's Zintel Plans

Plan Type
Advanced Call Features
Request a Quote & Features

Inbound Number Cost & Plans

A smart business decision you won’t regret

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

0508 Numbers

An 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

0800 Numbers

An 0800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Word Numbers

Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.

Available with

Local Virtual Numbers

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help

Frequently Asked Questions

What number will display for incoming calls?

Your call display number is usually your Zintel number. But this changes if you have more than one inbound number. For example, you might have different numbers for marketing campaigns. In this case, Inbound Caller Display will show you which one the customer has dialled.

Will it also display the caller's phone number?

No. But you can easily access this information through your Zintel reporting portal if you need it.

Does Call Announce automatically come with Inbound Caller Display?

No. These are two separate features. You’ll need to add them separately or upgrade to our All Features pack to get access.

We’re always here to help

See how your business can benefit from Inbound Call Display

Request a Quote & Features