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Know who’s calling before you pick up
Answer calls with confidence because you know who’s on the other end
Track marketing campaigns so you know what’s working
Prioritise emergency hotlines so important calls get through first
To use this feature, you will need to have or buy an Zintel number.
What is Inbound Caller Display?
Information at your fingertips
Inbound Caller Display allows you to clearly identify the origin of the call before making the decision to answer? Is it a business call from a specific marketing campaign? A general, a personal call? An unknown number?
Knowing who is calling empowers you to decide how to answer, and gives you insight on what marketing campaigns are generating leads for your business.
Why use Inbound Caller Display?
We display the source of every call
so you can decide how to answer
Answer the phone with confidence
Knowing who’s calling means you can answer the phone with confidence because you probably already know what they want. It’s the perfect way to screen personal calls and enquiries for different businesses.
Know which campaigns are working
Quickly identify callers interested in a specific marketing campaign and respond accordingly. Understand what’s working for your business and add more dollars to your best converting ads.
Tailor your greeting accordingly
When you know where the call is coming from, you can give the caller (and potential client) a seamless experience. And of course, give them what they’re looking for faster.
How does it work?
We show your virtual number
if it’s a business call
Who uses Inbound Caller Display?
Businesses that use mobiles or have multiple brands
This Feature also works well with:
Inbound Call Recording | Time & Day-based Routing | Miss Call Alert – Email
Inbound Number Cost & Plans
A smart business decision you won’t regret
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers
Available with
0508 Numbers
An 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
0800 Numbers
An 0800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Available with
Word Numbers
Word Numbers are 0800 numbers and 0508 numbers followed by a word, such as ‘0800 zintel’ or ‘0508 service’.
Available with
Local Virtual Numbers
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Need help getting started? We’re always here to help
Frequently Asked Questions
What number will display for incoming calls?
Your call display number is usually your Zintel number. But this changes if you have more than one inbound number. For example, you might have different numbers for marketing campaigns. In this case, Inbound Caller Display will show you which one the customer has dialled.
Will it also display the caller's phone number?
No. But you can easily access this information through your Zintel reporting portal if you need it.
Does Call Announce automatically come with Inbound Caller Display?
No. These are two separate features. You’ll need to add them separately or upgrade to our All Features pack to get access.
All other features
Other tools that will transform your business
Call Routing
Caller Intelligence
Key Press to AnswerComing Soon
Call Blocking
Call Announce Coming Soon
Inbound Caller DisplayComing Soon
Outbound Caller DisplayComing Soon
Inbound Call Recording
Outbound Call RecordingComing Soon
Call Reporting & Analytics Coming Soon
Play Announcements
My Zintel PortalComing Soon
Call Alerts
Voice to Email
Missed Call Alert – SMSComing Soon
Missed Call Alert – EmailComing Soon
Extensions
Postcode PromptingComing Soon
Virtual ReceptionistComing Soon
Professional Voice Over
Email to SMSComing Soon
Fax to Email
We’re always here to help
See how your business can benefit from Inbound Call Display