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Call Features

There’s so much you can do with your call system.

We’ll help you solve your business problems with our call features.

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CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

See how your business can benefit

All Our Features

We see your potential.
Flexible options that grow with your business.

Business Hours Routing

Simple business-hours and after-hours routing solution

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Call Announce

Check out who’s calling before you answer, send to voicemail or divert.

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Call Blocking

Banish nuisance callers by blocking selected inbound numbers.

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Call Forwarding

Calls to your Zintel numbers are sent to your device of choice

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Call Overflow – Sequential

Don’t miss important calls. Divert them from a busy line to your selected number.

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Call Reporting & Analytics

View call activity – including date, time and duration.

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Complex Menu Routing

IVR with up to eight menu items across two levels

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Inbound Call Recording

Capture everything. Play back any customer conversation, any time.

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Outbound Call Recording

Capture everything. Play back any customer conversation, any time.

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Percentage Call Splaying

Split your inbound calls exactly as you choose – perfect for call centres

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Play Announcement

Customise your greeting and menu for maximum professionalism

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Simple Geographic Routing

Redirect callers to the right people based on their state or territory

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Simple Menu Routing

Customise your menu for maximum professionalism

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Time & Day-Based Routing

Direct calls to different people and offices according to time of day

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Voice to Email

Forward your calls to any number you choose, and never miss a call again

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Not sure which feature is right for you?

CALL US ON
0800 946 835

Our specialist will find the right features for you business needs

Extensions

Business Boosters.

Professional Voice Over

Have a professional record your voice greeting

Fax to Email

Easily send and receive faxes straight from your emails, where ever you are

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Takes only less than 5 mins to sign up & Secure your number
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Choosing the right 0800 solution can be complex. Let us help you through it all!
Powerful Call Features + White Glove Service = Zintel

Because you deserve it.

Call Insights are your fingertips

Make data driven decisions with over 8 call reports to choose from. Have the data how you like it (Raw or graphical) and when you want it with 24/7 access

Add a business line to your mobile phone

Take business calls on the go quickly and easily. Add a 0800 number to your existing mobile
phone and easily differentiate between business and personal calls

Make receiving a call a breeze

Transform your business with access to over 12 powerful call management features.
Click here to see what 0800 features are available with all our plans

0800 Included Call Features
Included Call Features

Never miss a call again.

Being on top of your calls is easy with our basic features, your calls can follow you around whether you’re in the office, mobile or at home.

Don’t let a single new business call go to your competitors. With just our basic call features package, you’ll have a plan for every call. You can direct your calls to follow you whether you’re in the office, on the mobile or at home. Discover how our powerful basic call features will change your business and your workday.

Features included:

  • Call Forwarding
  • Voice to Email
  • Call Overflow
  • Call Reporting & Analytics

what features your business will need

0800 Silver Gold Call Features
Silver & Gold Call Features

We know how hard small businesses work. So we take the hard work out of inbound calls.

Connecting your customers with the right department

Flexibility to set rules and make sure your customers speak to the right person depending on their location, time and day. Our team will create a schematic that will suit your individual business needs

With most customers, you only get one chance to get it right. It’s critical that manage your customer call experience and get it right the first time. Our call features mean you can control this whole process and guarantee that no calls go to the wrong people. Your plan can adjust to suit your customer so that every caller walks away feeling satisfied that you’ve provided great service.

Features included:

  • Business Hours Routing
  • State-Based Routing
  • Call Blocking
  • Call Announce
  • Simple IVR
  • Time & Day-Based Routing
  • Call Splaying
  • Greetings & Custom Messages

what features your business will need

0800 Silver Gold Call Features
Silver & Gold Call Features

We know how hard small businesses work. So we take the hard work out of inbound calls.

Connecting your customers with the right department

Flexibility to set rules and make sure your customers speak to the right person depending on their location, time and day. Our team will create a schematic that will suit your individual business needs

With most customers, you only get one chance to get it right. It’s critical that manage your customer call experience and get it right the first time. Our call features mean you can control this whole process and guarantee that no calls go to the wrong people. Your plan can adjust to suit your customer so that every caller walks away feeling satisfied that you’ve provided great service.

Features included:

  • Business Hours Routing
  • State-Based Routing
  • Call Blocking
  • Call Announce
  • Simple IVR
  • Time & Day-Based Routing
  • Call Splaying
  • Greetings & Custom Messages

what features your business will need

0800 Platinum Call Features
Platinum Call Features

We’ll help you take your small business to the next level.

Connecting your customers with the right department

Flexibility to set rules and make sure your customers speak to the right person depending on their location, time and day. Our team will create a schematic that will suit your individual business needs.

With most customers, you only get one chance to get it right. It’s critical that manage your customer call experience and get it right the first time. Our call features mean you can control this whole process and guarantee that no calls go to the wrong people. Your plan can adjust to suit your customer so that every caller walks away feeling satisfied that you’ve provided great service.

Features included:

  • Outbound Call Recording
  • Complex IVR
  • Inbound Call Recording
  • Simultaneous Ring

Achieving outstanding results over and over again.

The lower costs enabled us to compete in new markets. The service we receive is far better than other providers.
Jonathan
Panztel NZ
We continue to receive amazing customer service and care, which Youthline values highly and appreciates greatly.
Wendy
Youthline Auckland
Nice speedy customer service. Easy to use.
Jayesh
Archisys
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Need help signing up? We’re always here to help.

We’ll help find the best plan and number for your business

Call Us on 0800 946 835