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What are Australian 1800 Numbers?

Making an Australian 1800 Number work for your small business

Australian 1800 Numbers

All the leading companies in New Zealand use Australian 1800 numbers to connect more easily with their customers and make themselves more accessible. An Australian 1800 number immediately shows customers your business is well established and highly professional. It also makes it easier for your customers by allowing them to call you from any phone in Australia for the cost of a local call. Another added bonus is that an Australian 1800 number is easier to remember so your business will be easier to find.

All Australian 1800 numbers come with added flexibility. You can answer calls from any phone line and route your number to any landline or mobile number. They’re set up for inbound calls only. (You don’t use an Australian 1800 number for outbound calls.) There are varying levels of call charges, depending on whether you choose to answer your calls on a landline or a mobile phone.

What can an Australian 1800 Number do?

  • Can forward to an existing mobile, landline or VoIP number
  • Allows you to deliver calls to your business
  • Can be configured with features
  • Provide data and insights on calls

What an Australian 1800 Number cannot do.

  • Can’t be accessed from overseas
  • Can’t be used for outbound calls
1800 Number

We’ll find the perfect number for your business

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It’s your turn to shine.
We’re here to support you.


Work anywhere with the ability to answer your business calls wherever it suits you.


On the go? Your Australian 1800 number is truly portable. Use your call forwarding feature to move seamlessly from your office to the car to your job site.


Is your business more than just you? Direct calls to different people using our menu routing feature. That way you’ll make the most of every call and not waste a second of anyone’s time.


Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a toll-free number there’s no need to worry because you can take your toll-free number anywhere in the country.


Measure what’s working and what needs improvement with your call management system. You’ll soon know which marketing channel is delivering real results.

How it Works

Maximise every single call

You don’t need any additional software, apps or hardware to have an Australian 1800 Number. Zintel manages your Australian 1800 Number through your current mobile or landline provider. You don’t even require the internet to answer calls.

Why Zintel?

We make hard business decision easy

When it comes to managing your calls, we can help your small business with absolutely everything.


Small businesses need big support
We understand it can be hard to make decisions on your own. When you partner with Zintel, we give you unlimited support. You can call our New Zealand based technical support team 24/7 and we’ll do our best to help you however we can.


Don’t let a poor quality call signal a poor quality business
At Zintel, we choose Tier 1 corporate-grade networks such as Optus and Vocus for the best quality call lines and reliability. You’ll enjoy 99.97% uptime and uncapped calls (we don’t limit the number of calls to your Australian 1800 number). And our robust technology is a cut above the rest.


You manage your business.
With an Zintel Australian 1800 number, you will enjoy included call features that give you more control over your business. You’ll also have the freedom to cancel your plan whenever you like with no lock-in contracts.

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An Australian 1800 number is a game changer for your business

An Australian 1800 number looks more professional and is easier for your customers to remember.

Be on the go

You never know when a new business call is going to come in. Never miss a call again with the flexible features of an Zintel Australian 1800 Number.

Advertise the number New Zealand-wide

An Australian 1800 Number shows customers that you’re established and reputable. As you grow, you can advertise the same number New Zealand-wide.

Keep your number even if you relocate

If you need to relocate or change your location, you can take your number with you. You’ll always be able to be reached by the same number.

Features that work for you

Our Zintel call features help you enhance your customer call experience. They also help you run your business more smoothly so you can concentrate on the big picture.

We allow you to get the most out of your number

From the first call to allocate our number the service has been professional, helpful and easy.

Carolyn BSCAA

Whether you’re just starting out or running an established business, every phone call could be a new opportunity. You never know when an important new business lead is on the phone. So we understand it’s very frustrating when you miss calls.

With Zintel, we can immediately help you solve this problem and make sure you never miss a business opportunity again. We’ll give you all the tools and support to help you build your reputation, project a professional business image, and capture every call so they don’t go to your competitors.

Number Type
Australian 1800 Number
Call Features
Call Overflow
Voice to Email

What to look for when getting an Australian 1800 Number?

Tips to make sure you don’t get tricked.
At Zintel we’re 100% honest all of the time.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Leasing your Number

Keep control of your number
What to Look for
Tier 1 provider with corporate-grade uptime and system redundancies.
As many concurrent calls as your answer point can handle.
You are free to use any number and take it with you if required. If you want a specific number, buy it from the government website thenumberingsystem.com.au so you keep full control.
What to Avoid
Low-quality VoIP infrastructure that can cause bad connections.
Potentially limit your concurrent calls to fewer than 5.
Provider buying your number from thenumberingsystem.com.au and then leasing it back to you at a higher rate.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Leasing your Number

Keep control of your number
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website thenumberingsystem.com.au so you keep full control.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5
Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.

Call management features

Our features make a big difference to small businesses.

Our powerful call features will make you look better and help you work better. Here’s how we’ve helped other small business owners.

Our team maximises what your business can do

Australian 1800 Number Availability

Pick your perfect Australian 1800 number now

Call Us on 0800 946 835.
We can help find the right number for you.

Found the number you want and need help setting it up? Couldn’t find the number you want and need help finding the right one?

Request a Call Back

Request a call back. We'll help you get it sorted.

Australian 1800 Number Cost & Plans

Great value plans with no lock-in contracts

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 0800 946 835

Australian 1800 Number Add-ons

Business Boosters: Handle calls more professionally

Professional Call Recording

Put your business on the same level as New Zealand’s leading companies with a Professional Voice Recording. We’ll arrange for a professional voice artist to record your business voice greeting, voicemail and menu routing. We’ll also have it installed so you’re ready to go and start impressing customers

Learn More

Call Us on 0800 946 835

Virtual Receptionist “Coming Soon”

Our Virtual Receptionist feature is like having a receptionist (without having to pay for one). All your calls will be answered by a customer service professional from our New Zealand-based call centre. We’ll then send you a short message via SMS or email so you can take action. It’s a fantastic way to personalise your customer experience while giving you freedom and flexibility.

Learn More

Call Us on 0800 946 835

Transfer Your Current Number

Make the switch without missing a beat

Complete freedom of choice

Keep your current numbers or pick new numbers

We make switching seamless

Zero downtime, no porting fees, and a 30-day money back guarantee

Start saving with our all-inclusive plans

Plans start from $15 a month with included calls and call features

Risk-Free 30-Day Money Back Guarantee | No Porting Fees

Transfer Your Number

Over 20 years of happy customers

Jonathan Hudson
Panztel NZ

The lower costs enabled us to compete in new markets. The service we receive is far better than other providers.

Wendy Cuiffe
Youthline Auckland

We continue to receive amazing customer service and care, which Youthline values highly and appreciates greatly.

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study

Growing Business?

We’ll help you grow your business and figure out what’s working for you and what isn't.

View Case Study

Frequently Asked Questions

Are Australian 1800 Numbers free?

No. To obtain an Australian 1800 Number you must purchase one of our Zintel plans where the number is included. But it will be free for your customers call your Australian 1800 number.

Are Australian 1800 numbers free to call from mobiles?

Yes, Australian 1800 Numbers are free to call from most major mobile networks in New Zealand.

How to set up an Australian 1800 Number

Setting up your Australian 1800 Number is easy. Simply choose the number from our online store, choose your plan, set up your features and we will set it up for you within 1-2 days (for simple connections).

Are Australian 1800 numbers toll free?

Yes, Australian 1800 Numbers are toll-free for most major networks in New Zealand, which means your customers won’t pay to call your business.

How much does an Australian 1800 number cost?

There are no additional costs to get a Zintel Australian 1800 Number from our shop. It comes inclusive with our plans. Simply choose a number, the plan ,and the number is yours. Depending on your plan, once you have your included minutes you will be charged additional depending on your answer point.

How to get Australian 1800 phone number

Getting an Australian 1800 number with Zintel is easy. Simply visit our online store, choose your number, choose your plan and we will set you up within 1-2 days. Once setup is complete the number is yours.

If you want a specific number, go to The Numbering System and see if the number you had in mind if available. Once you purchase a number from The Numbering System, call us on 0800 946 835 and our experts will help connect it for you.

1800 reasons to get your number

We’ll help find the best plan and Australian 1800 Number for your Business

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